Aspects Clinica Privacy Policy

Contact and booking information you submit, such as name, phone number, email address, preferred doctor, preferred service, branch, appointment date, and notes you choose to provide.

Messages, comments, or lead details sent to us through our website, Facebook, Instagram, WhatsApp, or other communication channels connected to our clinic operations.

Basic technical information such as browser type, device type, IP address, pages visited, and timestamps, when collected by hosting, analytics, security, or social platform tools.

To respond to patient inquiries, manage appointment requests, confirm bookings, and provide clinic-related customer support.

To organize clinic leads, follow-ups, patient communication history, and internal staff workflows.

To improve website reliability, protect against misuse, and understand which services or pages are useful to visitors.

To comply with applicable legal, regulatory, platform, and operational requirements.

If you contact us through Facebook or Instagram, our systems may receive information made available by Meta, such as your public profile name, message content, comment content, page or account identifiers, timestamps, and conversation references.

We use this information only to reply to inquiries, manage leads, support follow-up, and maintain accurate clinic communication records.

We do not sell Meta platform data. We do not use Meta platform data for unrelated advertising profiles, and we do not share it with unauthorized third parties.

Information may be accessible to authorized clinic staff and trusted service providers who help us operate hosting, booking, communication, analytics, email, or CRM systems.

We may disclose information if required by law, court order, regulator request, platform policy, or to protect the rights, safety, and security of patients, staff, or our services.

We keep information only as long as needed for appointment management, patient communication, operational records, legal compliance, dispute handling, or legitimate clinic administration.

When information is no longer needed, we delete it, anonymize it, or restrict access according to our operational and legal requirements.

You may request access, correction, or deletion of your personal information by contacting us using the details below.

For Facebook or Instagram data deletion requests, email us with the subject "Meta Data Deletion Request" and include the Facebook or Instagram account name used to contact us, the approximate date of contact, and the channel used.

We will review and process deletion requests unless retention is required for legal, safety, fraud prevention, or legitimate clinic recordkeeping reasons.

We use reasonable administrative, technical, and access-control measures to protect personal information. No online system can be guaranteed to be completely secure, but we work to reduce risk and limit access to authorized users.

We may update this policy from time to time. The latest version will always be available on this page, and the effective date below will show when it was last updated.